Effective Date: July 1, 2026
Last Updated: July 2, 2026

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Prince Cyberworld is committed to providing professional, high-quality digital services. This Refund Policy explains how payments, cancellations, revisions, and refund requests are handled when you purchase or request a service from us.

By purchasing a service, submitting a deposit, or approving a project with Prince Cyberworld, you agree to the terms of this Refund Policy.

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1. Custom Digital Services

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Prince Cyberworld provides custom digital services, including website design, logo design, branding, graphic design, marketing materials, content support, and other creative business services.

Because our services require time, planning, design work, communication, and creative labor, payments may not always be refundable once work has started.

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2. Deposits

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Deposits are used to reserve project time, begin planning, and start the creative process.

All deposits are non-refundable once work has begun. This includes research, drafts, design concepts, website setup, project planning, consultations, file preparation, or any other work completed for the client.

If a client pays a deposit but cancels before any work has started, Prince Cyberworld may review the request and decide whether a partial or full refund is appropriate.

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3. Completed Work

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Refunds are not available for completed or delivered work.

This includes, but is not limited to, completed logos, websites, graphics, branding materials, marketing designs, digital files, written content, revisions, consultations, or any project that has already been approved, delivered, published, or transferred to the client.

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4. Website Design Services

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For website design projects, refunds are not available once major work has started. Major work may include website layout creation, page design, mobile optimization, content placement, setup, integrations, revisions, or publishing preparation.

If a website project is cancelled after work has started, the client may still be responsible for payment based on the amount of work already completed.

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5. Logo, Branding, and Graphic Design Services

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Logo design, branding, and graphic design services are custom-made for each client. Refunds are not available once design concepts, drafts, revisions, or final files have been created or delivered.

Clients are encouraged to communicate clearly during the design process so we can make reasonable revisions according to the project agreement.

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6. Revisions

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Prince Cyberworld wants clients to be satisfied with their final project. Most services may include a specific number of revisions, depending on the package, invoice, or project agreement.

A revision is a reasonable adjustment to the original concept or design direction. A full redesign, new concept, new page, new logo idea, or major change in direction may require an additional fee.

Refunds will not be issued simply because a client changes their mind after work has been completed or approved.

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7. Cancellations

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Clients may request to cancel a project by contacting Prince Cyberworld in writing.

If the project has not started, the refund request may be reviewed. If the project has already started, Prince Cyberworld may keep part or all of the payment based on the time, labor, planning, and work already completed.

Cancellation requests must be sent to:

[Insert Business Email]

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8. Missed Communication or Client Delays

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If a project is delayed because the client does not provide needed information, content, feedback, approvals, files, or access, the project will remain active for a reasonable period of time.

Payments will not be refunded due to client delays, lack of response, or failure to provide required materials.

Prince Cyberworld may pause the project until the client provides the needed information.

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9. Digital Products and Downloadable Files

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Due to the nature of digital products, downloadable files, templates, completed graphics, and delivered digital materials, all sales are final once the item has been delivered, downloaded, emailed, or accessed.

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10. Third-Party Costs

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Some projects may require third-party costs such as domain names, hosting, premium apps, stock images, fonts, plugins, software, subscriptions, printing, or other outside services.

These third-party costs are non-refundable once purchased, paid, ordered, or activated.

Prince Cyberworld is not responsible for refund decisions made by third-party providers.

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11. Refund Review Process

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To request a refund, contact us in writing with your name, service purchased, payment date, reason for the request, and any supporting details.

Refund requests should be sent to:

[Insert Business Email]

Prince Cyberworld will review the request and respond within a reasonable time. Submitting a refund request does not guarantee that a refund will be approved.

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12. Approved Refunds

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If a refund is approved, it will be returned using the original payment method when possible.

Processing times may vary depending on the payment provider, bank, or platform used to complete the transaction.

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13. Chargebacks and Payment Disputes

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Clients are encouraged to contact Prince Cyberworld first before opening a chargeback or payment dispute.

If a chargeback is opened for a service that has already started, been delivered, or been approved, Prince Cyberworld may provide records of communication, invoices, project files, approvals, and completed work to the payment provider.

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14. Changes to This Refund Policy

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Prince Cyberworld may update this Refund Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website or services after changes are posted means you accept the updated Refund Policy.

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15. Contact Us

For questions about this Refund Policy, please contact us:

Prince Cyberworld
Website: www.princecyberworld.com
Email: [Insert Business Email]